Last updated: April 1, 2026
This Legal Notice applies to the website and online store operated under the trade name Roots by Mendine.
By accessing, browsing, using, or purchasing from this website, you agree to comply with this Legal Notice, along with our Terms of Service, Privacy Policy, Shipping Policy, and Return & Refund Policy.
This website is operated by:
Roots by Mendine
Trade name: Roots by Mendine
Address: 36 A&B, Alipore Road, Kolkata, West Bengal – 700027, India
Email: info@mendine.in
Phone: (033) 2479-7516 / 1800 4191 417
This website is powered by Shopify. Shopify provides the e-commerce platform that enables us to display products, manage orders, process checkout, and provide online shopping services.
However, all sales, product-related queries, order issues, returns, refunds, and customer service matters are handled directly by Roots by Mendine.
Roots by Mendine offers Ayurvedic, wellness, health-support, and related products through this website.
Product information provided on this website is for general awareness and informational purposes only. It should not be treated as medical advice, diagnosis, treatment, cure, or prevention of any disease.
Customers are advised to read the product label, ingredients, usage instructions, warnings, and packaging information carefully before use.
If you are pregnant, breastfeeding, taking medication, suffering from any medical condition, allergic to any ingredient, or purchasing for a child or elderly person, please consult a qualified healthcare professional before using any product.
We make reasonable efforts to ensure that product descriptions, prices, images, ingredients, quantity, packaging details, and availability are accurate and updated.
However, errors, omissions, typographical mistakes, packaging changes, image variations, stock changes, or pricing errors may occur.
We reserve the right to correct, update, modify, or remove any information on this website at any time without prior notice.
Product images shown on the website are for representation purposes only. Actual product packaging, label, color, design, or appearance may vary.
All content available on this website, including but not limited to brand name, logo, product names, text, graphics, images, banners, videos, icons, design, layout, product descriptions, and other materials, is owned by or licensed to Roots by Mendine.
No part of this website may be copied, reproduced, modified, published, distributed, displayed, transmitted, uploaded, downloaded, sold, or used for commercial purposes without prior written permission from Roots by Mendine.
Unauthorized use of our intellectual property may result in legal action.
You may use this website only for lawful, personal, and non-commercial purposes.
You must not use this website to:
violate any applicable law or regulation;
misuse or damage the website;
attempt unauthorized access to our systems;
upload or transmit malware, viruses, spam, or harmful code;
copy, scrape, extract, or reproduce website content without permission;
impersonate another person or provide false information;
interfere with website security, payment systems, or customer experience;
use the website for fraudulent or unauthorized resale activities.
We reserve the right to restrict, suspend, or terminate access to this website if misuse is suspected.
This website may include links, tools, apps, payment gateways, review platforms, wishlist features, social media integrations, analytics tools, logistics services, or other third-party services.
These third-party services are provided for convenience and operational purposes.
Roots by Mendine is not responsible for the content, policies, performance, accuracy, availability, privacy practices, or security of any third-party website or service.
Customers should review the terms and privacy policies of third-party platforms before using them.
Roots by Mendine shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising from:
use of this website;
inability to access the website;
reliance on website information;
product misuse;
incorrect use of product;
delay in delivery;
third-party service failure;
payment gateway issue;
courier issue;
technical error;
unauthorized access caused by customer negligence;
circumstances beyond our reasonable control.
Nothing in this Legal Notice limits any rights available to customers under applicable consumer protection laws.
This website and its content are provided on an “as is” and “as available” basis.
We do not guarantee that the website will always be available, uninterrupted, error-free, secure, or free from harmful components.
We do not guarantee that all product information, pricing, availability, or content will always be complete, accurate, or current.
For any product, order, shipping, return, refund, payment, or website-related concern, customers may contact us at:
Email: info@mendine.in
Phone: (033) 2479-7516 / 1800 4191 417
Please include your order number, registered phone number or email address, product name, and a clear description of the issue so that we can assist you properly.
This Legal Notice shall be governed by and interpreted in accordance with the laws of India.
Subject to applicable law, any dispute arising from this website, product purchase, order, service, or policy shall be subject to the jurisdiction of the courts located in Kolkata, West Bengal, India.
We may update or modify this Legal Notice from time to time to reflect changes in our business, website features, legal requirements, or operational practices.
The latest version will always be available on this page.
Your continued use of this website after changes are posted means that you acknowledge and accept the updated Legal Notice.
For questions regarding this Legal Notice, please contact:
Roots by Mendine
Trade name: Roots by Mendine
Address: 36 A&B, Alipore Road, Kolkata, West Bengal – 700027, India
Email: info@mendine.in
Phone: (033) 2479-7516 / 1800 4191 417
Mendine Pharmaceuticals Pvt. Ltd.has been a pioneer in healthcare, blending traditional wisdom with modern science.Carmozyme, our flagship formulation, has been trusted by generations and remains Eastern India’s No. 1 enzyme for effective digestion.
